IT services support

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We ensure the smooth operation of services and friendly interaction with users

What is it

Organization of IT support: implementation and improvement of incident and problem management processes, building a Service Desk.


The main task of the incident management process is to eliminate incidents as soon as possible and find workarounds to reduce the impact of the incident before it is eliminated. During the incident management process, incidents are identified, recorded and classified, and a solution is sought and implemented.

What we do

We restore stability of information systems operation. We diagnose and eliminate serious vulnerabilities in the security and fault tolerance of the IT system, which already lead to losses for the company. We create opportunities for business development.

Stages

  1. Getting started

    We introduce our specialists. A personal IT manager and a team of highly qualified third-line engineers develop and implement complex projects to achieve your business goals.

  2. Signing of the contract

  3. Not only eliminate, but also engage in prevention

Result

We implement projects for the modernization of the IP necessary to achieve your business goals by highly qualified engineers, as part of the subscription service.

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